Payment & Insurance
Find out everything you need to know about payment options, insurance, pre-authorisation and direct claims here at East of England Veterinary Specialists.
Costs
For routine procedures we offer a fixed price service. This includes treatment from the consultation, investigation, surgery and routine postoperative medication. Re-examination and follow-up x-rays are charged in addition.
Cranial Cruciate Ligament Rupture
| TPLO Unilateral, <30kg | £4480 |
| TPLO Unilateral, 30 to 50kg | £4970 |
| TPLO Unilateral >50kg | £5400 – £6160 |
Medial Patellar Luxation
| Unilateral, <10kg | £3680 – £4480 |
| Unilateral, 10 to 20kg | £4320 – £4970 |
| Unilateral, 20 to 40kg | £4665 – £5720 |
Arthrodesis
| Pancarpal Arthrodesis<50kg | £4645 – £7345 |
| Pantarsal Arthrodesis<50kg | £4645 – £7500 |
Hip Replacement
| Total Hip Replacement | £8500 |
Elbow Arthroscopy (inc. CT)
| Unilateral | £4635 |
| Bilateral | £5315 |
Typical Fracture Repair
| Typical Fracture Repair, simple | From £3680 |
| Typical Fracture Repair, complex | From £5185 |
Consultation Fees
| First consultation | £295 |
| Re-examination | £80 |
| Re-examination, including sedation and radiography | £540 |
Quotes and Insurance
We provide a fixed price quote for the cost of treatment during the consultation. Exact prices are specific to individual patients. Please contact us for prices of other procedures.
Royal Sun Alliance (RSA) insurance underwriters ‘preferred referral network’.
For some insurance policies underwritten by Royal Sun Alliance, RSA has decided to impose a £200 penalty on insured pet owners who make their own choice for veterinary treatment in a Specialist referral clinic rather than in a clinic that is within the RSA’s “preferred referral network,” many of which are not Specialist veterinary facilities.
We have chosen not to engage with the RSA insurance underwriters ‘preferred referral network’. We will gladly pay the £200 penalty for our clients affected by this commercial decision taken by Royal Sun Alliance.
Payment
For clients with pet insurance, we are happy to seek payment direct from your insurance company on your behalf. In some circumstances, a pre-authorisation may be required prior to referral. Please contact us in advance of your appointment if you need to discuss any of the above.
For trauma cases and emergencies, clients may be asked to pay a deposit equal to 50% of the cost of treatment on admission.
All bills must be settled in full at the time of discharge from the hospital, by cash, debit or credit card. We do not accept cheques.